The fundamental economics of legal service delivery are shifting in favour of specialised practices. While large firms compete on scale and brand recognition, boutique practices are winning on efficiency, expertise depth, and client-focused
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The most successful law firms I work with share one counterintuitive trait: they're not afraid to fail.
Yet across the UK legal sector, I'm seeing firms become
Every legal process contains waste—activities that consume time and resources without adding value for clients. UK law firms that systematically identify and eliminate these wastes can reduce costs by 20-40% while improving
UK general counsel are demanding predictable legal costs, with 67% now preferring fixed or capped fee arrangements over traditional hourly billing. Yet many law firms approach alternative fee arrangements (AFAs) with guesswork rather
The UK legal sector is at a crossroads. While clients demand "more for less" and predictable pricing, only 24% of top-100 UK firms have implemented systematic efficiency programmes, despite 83% planning